May 14

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May 14

Ryanair sets up customer advisory board

Low-cost airline Ryanair plans to set up a Customer Advisory Panel to advise management and help improve products. Interested parties can apply until the end of May 2021. The first meeting of the new panel is scheduled to take place in Dublin in autumn 2021. Further panels are to be held in Madrid, Rome, Berlin and Warsaw. The results of the conventions will be incorporated into the so-called “Customer Improvement Programme 2022”. Ryanair plans to inform applicants of their possible inclusion by June 14, 2021. The carrier will cover the costs of participating in the panels. “We are delighted to announce our very first Customer Advisory Panel to give customers the opportunity to help us drive improvements in Ryanair’s customer care and service. As Ryanair is unbeatable when it comes to low prices, choice and punctual flights, while growing to 200 million passengers a year, we are determined to listen to our customers and improve our service to them. Our new Customer Advisory Panel will provide us with direct feedback and recommendations from customers, helping us deliver improved service to our guests in 2022 and beyond. As Ryanair emerges from the Covid-19 pandemic, customers can look forward to even more service improvements on new aircraft at even lower prices,” said Dara Brady, Director of Marketing & Digital at Ryanair.

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Air Mountain wants to start in Sion and Geneva

The startup Air Mountain SA, based in Sion, Switzerland, plans to offer flights from Geneva and Sion to Saint-Tropez from June 2021. These can already be booked via the provider's homepage. The destinations Figari and Calvi are also to be offered from Sion. In contrast to the general industry trend, Air Mountain relies on fixed prices that are listed in the flight schedule. One-way flights are mathematically more expensive than round trips. The routes are to be served with small aircraft. Planned routes from Sion: Destination Flight days Period Calvi Wednesday, Saturday 05.06.2021 to 07.11.2021 Figari Saturday no information Saint-Tropez Monday, Friday or Thursday, Sunday 05.06.2021 to 04.10.2021 Planned routes from Geneva: Destination Flight days Period Saint-Tropez Monday, Thursday, Friday, Sunday no information

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32 new routes: Wizz Air announces base in Rome-FCO

The Hungarian low-cost airline Wizz Air is building another base at Rome-Fiumicino Airport. This is the fifth base in Italy. The carrier is also announcing the addition of 32 new routes. Wizz Air flies to both airports in Rome. From Vienna, it also offers flights to both Ciampino and Fiumicino and is in tough competition with Ryanair, as this provider also offers flights to both Rome airports from the Austrian capital. It is therefore not surprising that Wizz Air has not announced any new Austrian routes from FCO. The Hungarian low-cost airline will initially station four Airbus A321neo aircraft in Fiumicino. These will fly to 32 destinations in 19 countries. The table below shows an overview of the announced new routes. New Wizz Air routes from Rome-FCO at a glance: Destination Frequency Addition Alexandria 2 18.07.2021 Antalya 2 15.07.2021 Bodrum 2 18.07.2021 Casablanca 2 16.07.2021 Constanta 2 02.07.2021 Corfu 2 02.07.2021 Dubrovnik 3 01.07.2021 Eindhoven 4 02.07.2021 Faro 2 04.07.2021 Fuerteventura 2 15.07.2021 Heraklion 3 16.07.2021 Hurghada 2 17.07.2021 Keflavik 3 16.07.2021 Kharkiv 2 18.07.2021/3/01.07.2021 Larnaca 3 01.07.2021/7/01.07.2021 Liverpool 2 02.11.2021/3/01.07.2021 London Luton 4 02.07.2021/4/02.07.2021 Marrakech 2 18.07.2021/3/01.07.2021 Mykonos 2 17.07.2021/2/17.07.2021 Nice 4 16.07.2021/3/02.07.2021 Prague 2 02.07.2021/3/16.07.2021 2 03.07.2021/3/01.07.2021 Santorini 3 15.07.2021/XNUMX/XNUMX Satu Mare XNUMX XNUMX/XNUMX/XNUMX Sharm El Sheikh XNUMX XNUMX/XNUMX/XNUMX Sofia XNUMX XNUMX/XNUMX/XNUMX Split XNUMX XNUMX/XNUMX/XNUMX Tallinn XNUMX XNUMX/XNUMX/XNUMX Tel Aviv XNUMX XNUMX/XNUMX/XNUMX Tenerife South XNUMX July XNUMXrd, XNUMX Tirgu Mures XNUMX July XNUMXst, XNUMX Zakynthos XNUMX July XNUMXth, XNUMX

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Germany: Scholz wants to introduce minimum ticket prices

Germany's Finance Minister Olaf Scholz (SPD), who is also running as the top candidate to succeed Chancellor Angela Merkel (CDU) in the autumn, called for the introduction of minimum prices for airline tickets in a TV interview with ProSieben. He named "50 or 60 euros" as the lower limit. The German politician is thus taking up a project by Austrian Transport Minister Leonore Gewessler (Greens). This is considered to be massively controversial because it is extremely difficult to reconcile with existing international agreements, but also with European Union regulations. The date originally mentioned by Gewessler of "autumn 2021" could not be met. There were also signals from Brussels that the project could not be reconciled with Union law. However, Union law can also be changed and if a large number of member states demand this, there is a likelihood that an EU-wide regulation can be introduced. The emphasis is on can, because not all members believe that minimum prices for airline tickets are a good thing. In any case, Scholz demands: "No flight should be cheaper than the airport fees and all other fees that are incurred." He now wants to take action at the European level and take action against cheap flights within the Union. In doing so, he wants to "enforce a price floor." In an interview with ProSieben, he set this at around "50 to 60 euros." He describes this value as "cheap" compared to "what flying used to cost."

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Oslo: SAS announces New York resumption

After a break of almost 1,5 years, Star Alliance member SAS intends to reactivate the Oslo-New York route on July 3, 2021. Initially, only two rotations per week are planned. A gradual increase is planned. SAS will offer Oslo-New York on Wednesdays and Saturdays. The return flights will be operated on Thursdays and Sundays. Initially, Airbus A330 land-based jets will be used. The route was interrupted in March 2020 due to the corona pandemic and has been idle since then. After a break of around 15 months, the Norwegian capital is to be connected to New York again.

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ECJ: hard landings are not accidents

Hard landings can be quite unpleasant for both the aircraft and its passengers. A traveler who experienced one in 2014 took the matter to court, arguing that she had suffered a slipped disc as a result. The case went through all the courts and is now pending before the Supreme Court. The woman is demanding a sum of around 70.000 euros and has so far lost the airline's case in all instances. The airline has ruled, based on the Montreal Convention, among other things, that there was no accident. Therefore, no claim for damages can be derived from the airline. The Supreme Court referred questions to the European Court of Justice. These are so-called preliminary rulings that courts occasionally request from the European Supreme Court in particularly tricky questions. The ECJ ruled that it was not an accident because there was no pilot error. The woman's request would be a disproportionate extension of the definition of an accident within the meaning of the Montreal Convention. According to the European Court of Justice, it depends on whether a "hard landing" is an accident or not. If no pilot error or technical defects can be identified, the assumption that it was an accident is ruled out. The ECJ is of the opinion that in this specific case everything was within the scope of a normal landing, which can certainly be harder. The Supreme Court now has the last word and must decide on the plaintiff's appeal.

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Leipzig: Eurowings Europe reactivates Palma

Since Thursday, the Lufthansa subsidiary Eurowings has been connecting Leipzig/Halle Airport with Palma de Mallorca again. The flights are to be offered on Tuesdays, Thursdays and Saturdays. The first flight was operated by Eurowings Europe. From this airport, competitors Condor and Sundair also plan to offer Palma flights several times a week. Condor plans to fly daily from June 2021. Sundair has planned two weekly rotations, with a gradual increase being sought. Dresden will be connected to Mallorca this year by Eurowings, Ryanair and Sundair. The Lufthansa subsidiary is planning up to four rotations per week. The Irish low-cost airline has three weekly rotations on sale. Competitor Sundair has two.

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Germany: Only those who have been vaccinated and those who have recovered benefit from the new entry rules

From Thursday, May 20, 2021, new entry rules will apply in Germany. These will make things easier for those who have been vaccinated and those who have recovered. They are exempt from the testing and quarantine requirements - provided that the relevant proof can be provided. But there is a "catch": This advantage only applies if you come from a so-called "risk area". The Robert Koch Institute gives this stigma to states and regions with a seven-day incidence of 50 per 100.000 inhabitants. However, if the area is classified as a high-incidence or virus variant area, it is still necessary to present a negative test. You must then go into quarantine, from which you can "test yourself free" after five days. For people who have not been vaccinated or recovered, the obligation to present negative test results remains unchanged. This expressly includes non-risk areas, because the testing requirement is to be retained. This means that only vaccinated and recovered people will benefit from the new regulation. The quarantine requirement for non-vaccinated or non-recovered people in risk areas also remains in place. They only do not have to be isolated if they come from non-risk areas, but still have to present a negative test result.

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Belpmoos chartered King Air for Elba flights

The tour operator Belpmoos Reisen will once again be offering the destination Marina di Campo (Elba) from Bern-Belp this year. This year, the charter flights will be operated by Swiss Flight Services with Beechcraft King Air 350i. The propeller aircraft used have eight seats and are usually used for VIP flights. The destination Elba has a long tradition from Bern-Belp and has already been served by various airlines such as InterSky, Zimex Aviation and SkyWork. Due to the local conditions at Marina di Campo airport, there are restrictions on the aircraft that can take off and land there. Belpmoos Reisen is obviously planning conservatively, as the capacity of the chartered aircraft is rather low at eight seats. Up to now, turboprops with 30 to 50 seats have been used. This year, Marina di Campo will be offered on Fridays. The flights are scheduled to be offered from September 3, 2021.

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April 2021: Frankfurt remains at a low level

Germany's largest airport, Frankfurt am Main, counted a total of 2021 travelers in April 983.839. In direct comparison with the same month last year, this represents an increase of 423,1 percent, but this is not meaningful due to the lockdown. The decline compared to April 2019 is 83,7 percent. Cargo volume increased again in April 2021. An increase of 42,7 percent to 201.661 tons was recorded. Compared to April 2021, this figure corresponds to growth of 13,1 percent. All Fraport Group airports worldwide recorded high growth rates in April 2021 - for the first time since the outbreak of the coronavirus crisis. At some airports, the number of passengers increased by several hundred percent, albeit due to the sharp reduction in air traffic in April 2020. However, the airports in Fraport's international portfolio continued to record noticeable declines in traffic compared to the pre-pandemic level in April 2019. Slovenia's Ljubljana Airport (LJU) served 2021 passengers in April 8.751. Combined traffic at Brazil's Fortaleza (FOR) and Porto Alegre (POA) airports increased to 291.990 passengers, while Peru's Lima Airport (LIM) recorded 544.152 passengers in the reporting month. At Greece's 14 regional airports, traffic increased to 2021 passengers in April 162.462. A total of 26.993 passengers were registered at the Twin Star airports of Burgas (BOJ) and Varna (VAR) on the Bulgarian Black Sea coast. At Antalya Airport (AYT) on the Turkish Riviera, traffic increased to 598.187 passengers. In Russia, Pulkovo Airport in St. Petersburg received around 1,2 million passengers, while more than 2021 million passengers traveled through Xi'an Airport (XIY) in China in April 3,7.

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