Contactless travel at Hamburg Airport
“Camera on” is now the motto at Hamburg Airport. After a successful introductory phase, Star Alliance’s biometric facial recognition is now officially launching there. With the new service, participating Austrian, SWISS and Lufthansa passengers can get through the security check and boarding gates quickly and contactlessly. In future, a single glance will be enough – without a boarding pass or smartphone. How does it work? Participants in the Miles & More loyalty program register for Star Alliance Biometrics once, at least 24 hours before their next Austrian, Lufthansa or Swiss flight. To do this, they need their valid passport and the latest version of the Lufthansa app or Miles & More app. As soon as they have registered, they can pass through the central security check and boarding gates A17 and C16 at Hamburg Airport without contact. The entrances at the gate and at the fast lanes of the central security check are visibly marked. Your face is automatically captured by the camera and compared with your stored image. Travelers can keep their mouth and nose coverings, which they currently have to wear in the terminal for health protection, on. If there is a positive match, the entrances open automatically. "We are pleased that Lufthansa, Austrian and SWISS are now also offering Star Alliance biometric facial recognition at Hamburg Airport," says Mirjam Fröhlich, Head of Passenger and Baggage Management at Hamburg Airport. "This increases the convenience for participating passengers at the entrance to the security check and at selected gates. The new technology enables additional time savings and ensures that the control process at central points at the airport is even smoother.