
Comment: BER - is there a risk of chaos like last year?
Long waiting times, missed flights, complaining passengers – where is the learning effect at the capital airport? It is Thursday evening, a completely normal May evening, it is not the holidays in Berlin, nothing special, when my phone lights up. "You won't believe it, I've been standing at the security checkpoint for ages and they are still closing checkpoints here." The "end of the story" came less than 20 minutes later, "boarding is over, I'm not coming." 14 hours later, Friday morning, 9 a.m., a completely normal Friday in May. The terminal is packed, the check-in desks too, but I'm more concerned with what all the people are queuing across Terminal 1 for. A quick look around the corner, and I'm in shock. It's the fellow travelers waiting in line, passengers queuing before the boarding pass check before security check 4. There is a seamless transition to "Priority" checkpoint 3. A quick glance at the monitors reveals that all checkpoints are at maximum capacity. I look at the BER airport homepage - they make it easy there. The waiting time is only given in 3 categories: approx. <10 minutes approx. 10-20 minutes approx. > 20 minutes All checkpoints are of course >20 minutes. I have a suitcase with me and actually still have to queue to check in. For a brief moment I consider walking back to the parking garage and flying without my suitcase. But the shock persists, WHAT'S GOING ON HERE??? - AS A REMINDER: It is a completely normal Friday morning IN MAY, no public holiday, no bridge day, no vacation - nothing.