Due to a lack of staff, Lufthansa and Eurowings will have to cancel hundreds of flights next month. To mark this occasion, the Agency for Passenger Rights (apf) is providing information on the flight rights of the passengers affected. The European Air Passenger Rights Regulation protects passengers in the event of flight irregularities (such as delays or cancellations), and may also entitle them to a compensation payment. Passengers are entitled to compensation, for example, if they were not informed of the flight cancellation at least two weeks before the departure date. The amount depends on the flight distance booked and is between 250 euros and 600 euros. In cases of flight cancellation (or flight failure), passengers have the choice between: a refund of the ticket price a return flight to the first departure point at the earliest possible time alternative transport to the final destination under comparable conditions at the earliest possible time alternative transport to the final destination under comparable conditions at a later date according to the passenger's wishes, subject to available seats "We recommend that affected passengers who are not proactively offered alternative transport first contact the airline before making their own bookings. We also strongly advise them to keep invoices and receipts and to keep costs as low as possible if they actually end up having to organize and pay for alternative transport themselves," says Maria-Theresia Röhsler. If a flight is canceled early enough (at least two weeks before the scheduled departure time) and the airline verifiably informs the passenger of this, the right to compensation is forfeited according to the Air Passenger Rights Regulation, but the passenger has the choice between a refund of the ticket price and alternative transport to the final destination. In the context of out-of-court arbitration procedures, apf helps passengers