June 21

More articles from the category

June 21

Dresden Airport opens “Airport Lounge”

Travelers can now use the new "Airport Lounge" in the departure area of ​​the terminal at Dresden Airport. The air-conditioned lounge offers its visitors a selection of cold and warm food and drinks. Guests have free WiFi, personal workstations and charging options for mobile phones and notebooks at their disposal. TV and newspapers can also be used. The lounge also offers a panoramic view of the apron and the runway. The service is available free of charge to selected passengers of the Lufthansa Group (Senator status, HON or business class ticket) and KLM. All other passengers can book a stay in the lounge. Tickets are available from the airport's online shop for 25 euros (adults) or 19 euros (children between 3 and 12 years old). Bookings can also be made directly on site using a credit or debit card.

Continue reading "

ECJ restricts use of passenger data

According to a ruling by the European Court of Justice (ECJ), the processing of passenger data by EU states must be limited to what is absolutely necessary for the fight against terrorism. In addition, the European Supreme Court made it clear in a ruling today that the processing of data on flights within the EU violates EU law unless there is a terrorist threat. The PNR (Passenger Name Record) Directive stipulates that passenger data is systematically processed in large numbers when crossing an EU external border. This is intended to prevent and detect terrorist offences and other serious crimes. Fears of expansion of the system The Belgian NGO League for Human Rights has filed a complaint against the way Belgium is implementing the rules. It believes that the right to respect for private life and to protection of personal data has been violated, among other things. In addition, the extension of the system to flights within the EU and to transport by means of transport other than aircraft would indirectly reintroduce border controls. Under Belgian law, airlines, trains, buses, ferries and travel companies are obliged to pass on the data of their passengers travelling across national borders to a central office where the police and secret services are represented, among others.

Continue reading "

APF: Document denied boarding with a selfie in front of the check-in counter

Anyone who arrives at the airport on time and is still not boarded should document this with a selfie in front of the open check-in counter. This is recommended by the Agency for Passenger Rights (APF). The display board with the departure times should also be photographed. "The more documentation, the better," recommended APF director Maria Theresia Röhsler in the Ö1 morning journal. It is also advisable to be at the airport two hours beforehand and check in online in advance. If the plane arrives at the destination airport three hours or more late, passengers are entitled to compensation of between 250 and 600 euros. The amount depends on the distance: for a flight from Vienna to Mallorca it would be around 250 euros, for the destination New York 600 euros. If a flight is cancelled, passengers must be offered comparable transport or the ticket price refunded. The choice between cash reimbursement or a voucher is permissible as long as it is left up to the customer, says Röhsler. Knowledge of the European regulations on passenger rights is also an advantage: As the Consumer Protection Association (VSV) emphasized in a press release, many airlines do not adhere to the regulations.

Continue reading "

Korean Air flies to Zagreb again

Korean Air is returning to Zagreb this October after more than two and a half years - albeit only for a handful of flights. The airline will operate a total of four charter flights from Seoul to the Croatian capital, as Ex-Yu-Aviation reports. These are planned for September 30, October 7, October 14 and October 21, 2022. The return flights will all take place in October, specifically on October 8, 15, 22 and 28, 2022. The departure from Seoul is scheduled for 09.00 a.m., the arrival in Zagreb at 15.25:18 p.m. on the same day. The return flight departs at 25:12 p.m. and arrives in Seoul the next day at 15:330 p.m. (all times are local, schedule subject to change). An Airbus A200-XNUMX aircraft will be used. The flights are operated on behalf of the tour operator Hanjin Travel.

Continue reading "

German airports: passenger volume reaches 70 percent of the pre-crisis level

Passenger volumes at airports also recovered in May 2022: Compared to the pre-crisis level of 2019, almost 70 percent of travelers (-29,5 percent) were welcomed at the airports. Around 15,8 million passengers used German airports - compared to May 2021, the volume has increased almost fivefold. Cargo volumes increased slightly compared to the previous month: 432.683t represent -6,2 percent compared to the previous year, but +2019 percent compared to 4,4. The number of commercial flight movements, with 160.574 take-offs and landings, was more than twice as high as in May 202, and compared to 2019, more than three quarters of all commercial flights were carried out again (-22,6 percent). From January to May, more than 51,44 million passengers (arrivals and departs) were counted at German airports. With +385,4 percent, the airports are recording strong growth compared to the previous year. However, they are still 2019 percent short of the pre-crisis level in 45,6, as the airport association ADV announced in a press release.

Continue reading "

Qantas does not wear masks on some flights

The Australian airline has abolished the mask requirement on some international routes. Both the crew and passengers no longer have to wear mouth and nose protection on flights from New South Wales, Queensland and Western Australia to the USA, Great Britain and Rome, the German aviation portal Aero quotes from an internal letter from the company. The lifting of the mask requirement on board aircraft introduced in the wake of the corona pandemic is the "appropriate next step" because global studies show that the risk of transmission in the cabin is very low. Qantas CEO Alan Joyce said a few days ago that Australia must end the obligation to cover mouth and nose on aircraft. However, on flights to Australia, on domestic flights and all flights from Melbourne, passengers must continue to wear masks for the time being. The mask requirement at the country's airports was already lifted last weekend on the recommendation of the Australian Health Protection Executive Committee (AHPPC). 

Continue reading "

Delayed and canceled flights: Passengers should claim their rights

Many airlines and airports in Europe are currently experiencing significant delays and cancellations. In many cases, these are due to acute staff shortages. The ÖAMTC provides valuable tips on what rights those affected have in such cases and how to best prepare for the struggle for compensation. According to ÖAMTC travel monitoring, 68 percent of all Austrian travelers surveyed are heading abroad this summer: "Many people are planning a flight again this year. However, travelers should be prepared for longer waiting times and arrive at the airport on time. It is also advisable to regularly check the flight status well in advance of the start of the trip, because according to reports from airlines and airports, passengers must expect problems such as delayed or canceled flights," explains ÖAMTC lawyer Verena Pronebner. If a booked flight is canceled or the flight is delayed by five hours or more, passengers have the choice between a refund of the ticket price or alternative transportation, i.e. alternative transportation to the destination or the earliest possible return flight to the first departure point. If the airline does not offer a choice between reimbursement or alternative transport, but instead refunds the original ticket price, passengers are entitled to reimbursement of the additional cost of the new ticket under comparable travel conditions. Compensation payments range from 250 to 600 euros, depending on the flight route. "Instead of refunding the ticket price, airlines also like to offer vouchers - but these do not have to be accepted," the ÖAMTC lawyer clarifies. "The airline must also pay a flat-rate compensation if the passenger was not informed of the cancellation at least two weeks before the planned departure or if no alternative flight was available within less than seven days.

Continue reading "

Linz sees itself well prepared for the 2022 summer holidays

The staffing levels at Linz Airport are currently stable, according to an airport spokesman. There are currently nine vacancies at the Upper Austrian airport. The media officer emphasized to Austrian Broadcasting that additional employees are also being sought for handling during the high season. However, the operational departments are "adequately staffed" so that "normal operations can be assumed during the high season." Short-time work has helped Linz-Hörsching to retain employees. However, it cannot be completely ruled out that there could be cuts in Upper Austria, particularly on the routes to Frankfurt am Main (Air Dolomiti) and Düsseldorf (Eurowings). The background to this is that these routes are mainly used by business travelers and their travel volume is traditionally lower in midsummer. In the past, the former operator Austrian Airlines also reduced frequencies on these routes in July and August. It is not yet possible to estimate whether the acute personnel problems in Germany could also affect the flight offering from Linz-Hörsching. A spokesman stressed that it is not yet known whether the reductions communicated by Lufthansa could also affect Linz. They see it as an advantage that the Frankfurt route is served with the smaller Embraer-195, as it requires fewer staff.

Continue reading "

No corona subsidies: Austria’s federal state airports are suing the Republic of Austria

The Austrian regional airports want to file a lawsuit against the Republic of Austria. It concerns the payment of Covid-19 subsidies, in which they feel disadvantaged compared to Vienna-Schwechat Airport. The sum at stake is considerably high, as Graz Airport alone is suing for 5,6 million euros, reports the "Kleine Zeitung". The background to this is that the state airports - unlike Vienna Airport - did not have access to various federal funding options. One of the reasons given for this was that - with the exception of Klagenfurt - the regional airports are owned by the public sector, i.e. states and cities. In the government's view, the respective shareholders, who belong to the public sector, should themselves pay for the financial damage caused by the corona pandemic. The state airports were only granted access to short-time work. The situation at Vienna Airport is different: the state airports present it as if the country's largest airport had access to pretty much all corona aid. This is seen as discrimination and the Republic is now being sued. Graz Airport alone is claiming 5,6 million euros. The Financial Prosecutor's Office has not commented on the legal action taken by the federal states. It is also not yet clear when the individual lawsuits will be heard, as for legal reasons each airport must go to court on its own. It is not possible to combine the lawsuits into one case.

Continue reading "

PwC survey: Germans want to cut vacation spending

Around three quarters of Germans are considering cutting back on their holiday spending due to the current high inflation. Many want to spend less money on air travel in particular. This is the conclusion of a survey conducted by Pricewaterhouse Coopers. After more than two years of the corona pandemic, the travel industry is hoping for a particularly strong summer in 2022. Booking numbers are currently very good, but the massive impact of the sharp rise in the cost of living is now becoming apparent. Around three quarters of Germans want to cut back on their holiday plans or the amount they spend on them. Around 56 percent of those surveyed said they wanted to reduce the number of trips they were taking this year. Half of those surveyed are willing to accept compromises in terms of comfort, activities and length of stay. 60 percent of Germans want to reduce short breaks and participation in events. An interesting picture also emerges when it comes to choosing a trip: respondents want to cut back less on camping and holiday apartments. 78 percent even want to reduce stays in holiday resorts or wellness facilities. When it comes to hotels, 68 percent are thinking of reducing their spending. When choosing a means of travel, 73 percent consider that fewer flights could be made due to increased ticket prices. 71 percent want to avoid ferries and ships. 61 percent of survey participants want to save money on their own car or rental car. According to PwC Germany, foregoing a summer vacation is not an issue for the vast majority. 60 percent said that a vacation in Germany would be an option for them and 51 percent said that they would also travel abroad. "So the tourism industry's legitimate hope remains that

Continue reading "