July 17

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July 17

Fly Arystan is adding an A320neo to its fleet

The fleet of the airline Fly Arystan was recently expanded: The airline was able to integrate another A320neo into the fleet, which is now the sixth aircraft of this type. The low-cost airline Fly Arystan, based in Kazakhstan, was recently able to expand its fleet. The low-cost carrier was able to add another Airbus A320neo to the fleet, and the airline now has ten Airbus A320s in addition to six A320neos, as the Aerotelegraph portal reports.

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Jazeera Airways: One-time flight to Salzburg

Kuwait's airline Jazeera Airways is planning a one-off charter flight to the Austrian capital Salzburg in August. Jazeera Airways is planning a one-off charter flight to the city of Salzburg starting in November. The flight is scheduled to take place on August 10, 2023 with an Airbus A320neo aircraft.

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Salzburg: Eurowings new to Marsa Alam in winter 2023/24

In the 2023/24 winter flight schedule, the airline Eurowings Europe will also fly between Salzburg and Marsa Alam. The connection is scheduled to start on October 26, 2023. This is the Lufthansa subsidiary's second Egypt destination from the city of Mozart. "With the new flight connection to sunny Marsa Alam, culture lovers, sun lovers and water sports enthusiasts will all get their money's worth. With a second Eurowings destination in Egypt, passengers can discover the full beauty of the Red Sea for themselves from October," says airport authorized officer Christopher Losmann.

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Delays and cancellations: This is where most delays occur

The proportion of delayed passengers has risen sharply across Europe compared to 2019. While an average of 27,3 percent of passengers had to contend with delays and flight cancellations in the summer months before the pandemic, the proportion was 2022 percent in 37,1. In absolute numbers, that is 89 million delayed passengers in 2019 and 99 million last year. This is according to a study by AirHelp. Almost half of all travelers (47,4 percent) in Serbia had to contend with flight delays or cancellations last summer, which corresponds to 412.000 affected passengers. Greece also has a very high delay rate in summer 2022 at 44,5 percent. Here, 5,3 million passengers left the departure point late. Both countries also topped the ranking in 2019: four years ago, 39 percent (320.000 passengers) in Serbia and 37 percent (4,1 million passengers) in Greece were affected by flight problems. Third place in 2022 goes to Bulgaria with a delay rate of 44,2 percent (585.600 passengers) and in 2019 to Portugal with 36,3 percent (3,2 million passengers). Germany came in fifth last year with a rate of 43,5 percent (11,2 million passengers), just behind the Netherlands (43,7 percent, 3,9 million passengers). Four years ago, Germany was in 14th place among the most unpunctual countries: in 2019, 28,6 percent (10,4 million passengers) of flights departed from German airports with delays. Finland, Lithuania and Norway most punctual Finland, Lithuania and Norway had the fewest delayed air travelers in summer 2022. In Finland, about 20 percent of all air travelers (455.600 passengers) were affected by flight cancellations and delays

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Beware of fake bookings, phishing and cancellation traps on online portals

Money and data are at stake when cyber criminals shamelessly attack the extranets of booking portals. Online bookings are on the rise and with them online pirates looking for (account) data and quick money. Online portals with the data of hundreds of millions of users are a lucrative gateway for them. "You have to be careful," warns Markus Gratzer, General Secretary of the Austrian Hotel Association, about the current scams: fake bookings, empty hotel rooms and waves of cancellations. In Germany, according to media reports, hackers have cracked Booking.com accounts and booked dozens of hotel rooms in the names of unsuspecting users. They were empty, and the cancellation demands resulted in stress for guests and losses for the hotels. What would have helped: booking via the hotel website: "Hotels also post the best offers there," says Gratzer. The phishing trap When perpetrators use security gaps to hijack the platform's extranet, they pretend to be a hotel and ask guests to enter their credit card details again via a supposedly secure channel - and the money is gone. Here too, booking directly would have helped, says Gratzer: "Platforms can be great tools if they do their homework. You don't play around with data security. There's still a lot to do!" 

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Credit cards: Miles&More ends cooperation with Deutsche Kreditbank AG

So far, the German credit cards of the Lufthansa frequent flyer program Miles&More have been issued by Deutsche Kreditbank AG. The collaboration will not be continued, as from mid-2025 the Mastercards will be issued by competitor Deutsche Bank AG. "I am looking forward to working with strong partners to be able to offer our customers even better and more innovative offers. In the Lufthansa Group, we are continuously expanding our premium offering - far beyond the actual flight. Long-term and trusting customer relationships are essential. Together we will further develop Europe's leading loyalty program - for our customers all over the world," says Lufthansa Executive Board member Christina Foerster. The business with co-branded credit cards was once considered extremely lucrative, as frequent flyers who are keen to optimize their mileage account balance tend to have higher sales. In addition, the issuer earns money every time the card is used. Of the fees that the retailer has to pay, 0,3 percent of Visa and Mastercard credit cards go to the issuing bank. For debit cards, it is 0,2 percent. In the past, the costs were considerably higher, but were capped by the European Union. This led to falling revenues for issuers. However, the other side of the coin is that many shops that previously only accepted cash or restricted themselves to debit cards, in Germany mostly the isolated solution Girocard, are gradually also accepting Visa and Mastercard. This led to a significantly increased acceptance and, in the case of Miles&More credit cards, more opportunities to collect miles. After many years, however, Deutsche Kreditbank AG and the Lufthansa frequent flyer program will go their separate ways.

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Munich: Flyone has started Chisinau flights

Last week, the airline Flyone launched a non-stop connection between Chișinău and Munich. This route will initially be operated twice a week. The Airbus A320 aircraft will fly between the Bavarian capital and the capital of the Republic of Moldova on Wednesdays and Saturdays. On both days, Flyone will land in Munich at 15:00 p.m. and take-off towards Chișinău is scheduled for 16:00 p.m.

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Comment: Climate stickers unintentionally reveal acute security problems at German airports

Last week, the climate stickers struck again at two German airports, thereby - probably unintentionally - highlighting blatant security deficiencies at airports. Commercially available bolt cutters were used to cut through the fences in Düsseldorf and Hamburg, and there was enough time for bicycles to reach taxiways and stick themselves there before the police and security services intervened. Naturally, the recent incidents have led to restrictions in flight operations, as both airports had to temporarily suspend operations for safety reasons. Incoming aircraft were diverted to other airports and take-offs were not possible. Both the police and the operators should have expected that there could be further disruptions by the self-proclaimed "climate protectors" during the summer of 2023. Apparently little to nothing has been learned from previous "actions" that took place in Berlin, Munich and Sylt, among other places. Using the same procedure, the climate stickers were able to get onto the apron in Hamburg and Düsseldorf and, what's more, to fix themselves to the asphalt with the help of environmentally harmful superglue. The police took several hours to remove them. The fact that the climate stickers behaved largely peacefully should not disguise the fact that a whole range of possible criminal offenses could exist. This begins with deliberate damage to the fence and also leads to possible dangerous interference with air security. However, the executive and judiciary in Germany are extremely cautious with the climate stickers. This could also be a reason why such "actions" are carried out in this country and why people shy away from them.

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Half-year figures: Air Baltic with new sales record

In the first half of the current year, Latvian airline Air Baltic achieved the highest revenue in the company's history to date. According to preliminary figures, the carrier earned around 285 million euros. "The first half of 2023 exceeded our expectations and helped Air Baltic achieve a strong commercial performance. We have had a strong summer season so far, with each month showing an improvement with an upward trend. Compared to the first six months of 2022, we are seeing significant growth in preliminary revenue, passenger numbers and flights operated. Our goal remains to achieve revenue of 2023 million euros and a significant increase in passenger numbers to 700 million by the end of 4,4," said company CEO Martin Gauss. "In addition, our main focus for the future remains on being the leading provider of connections to and from our home cities of Riga, Tallinn, Vilnius and Tampere. Here, Air Baltic has strengthened its position and strives to improve the flight experience for passengers and make an important contribution to the economy." In the first six months of 2023, the carrier carried almost 2,0 million passengers, 52% more than in the same period last year. The number of flights operated increased by 20% to 20.300.

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June 2023: Flughafen Wien Group is approaching pre-crisis levels

The Flughafen Wien AG Group, which includes the airports in Luqa, Kosice and Vienna, had 2023 percent more passengers in June 2023 than in the same month last year. Together, the three airports counted 19,4 travelers. With 3.661.554 passengers, the "lion's share" was accounted for by Vienna-Schwechat Airport. In direct comparison with the same month last year, there was an increase of 2.836.449 percent. This means that passenger volume in June 18,2 in the group was 2023 percent and at the Vienna location 97,2 percent compared to June 95 - and is therefore only slightly below the level of the year before the corona pandemic. In Vienna there were 2019 local passengers, 2.156.112 percent more than in June 21,4. The number of transfer passengers is estimated at 2022. An increase of 672.660 percent compared to the same month last year. Flight movements rose to 8,9 takeoffs and landings (+20.715%). Cargo volume grew slightly by 14,2% to 2022 tonnes compared to June 2,2. Passenger traffic at Vienna Airport in June 20.481 rose to 2023 passengers to Western Europe (+990.058% compared to the previous year). A total of 14,4 passengers (+2023%) travelled to Eastern Europe in June 249.863. The airport recorded 11,9 travellers (+45.906%) to North America and 20,9 (+23.063%) to Africa. Vienna Airport recorded a total of 12,8 (+2023%) to the Near and Middle East in June 78.329 and 49,1 passengers (+40.154%) to the Far East. The Vienna Airport holdings are already growing beyond pre-crisis levels: At Malta Airport, passenger volume rose to 302,1 travelers (+2023%) in June 754.258, 25,0% above the pre-crisis level (June 4,5). At Kosice Airport

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