Whether it's a flight cancellation or a train delay: In the event of conflicts with travel companies, consumers in Germany have the option of turning to the Travel and Transport Arbitration Board. This institution helps to resolve disputes out of court and ensures that travelers' rights are protected. The Arbitration Board's current half-year report shows that the number of complaints in certain areas has increased, while the aviation sector has seen a stable complaint situation. In the first six months of 2024, around 19.500 complaints were submitted to the Travel and Transport Arbitration Board, an increase of around four percent compared to the same period last year. The increase in complaints in rail transport is particularly striking. With around 3.400 arbitration cases, around 1.000 more than in the previous year, almost one in five applications concerned problems with train cancellations and delays. This reflects increasing dissatisfaction among travelers with the punctuality and reliability of rail. Deutsche Bahn is often the focus of criticism. Delays and train cancellations are commonplace and cause considerable inconvenience for passengers. The causes are often technical problems, bottlenecks in the rail network or weather conditions. The railway has announced several times that it will invest in infrastructure and modernization, but implementation seems to be progressing slowly, as the current increase in complaints shows. Stable complaint situation in the aviation sector The majority of complaints, almost 81 percent, come from the flight segment. These mainly concern canceled flights or delays. With around 16.000 applications, the absolute number of complaints remained largely stable compared to the previous year. This indicates that the airlines have made an effort to improve the quality of their