July 29, 2024

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July 29, 2024

Deutsche Bahn: Punctuality in long-distance traffic remains poor

Deutsche Bahn (DB) is facing significant challenges in 2024. Infrastructure disruptions, numerous construction sites, strikes and extreme weather events have placed a heavy burden on the company in the first six months of the year. These problems are reflected not only in the operating figures, but also in punctuality and customer satisfaction. Despite a significant operating loss and declining passenger numbers, the company is optimistic that it will be back in the black for the year as a whole thanks to planned investments and government support. Punctuality in long-distance traffic is a key indicator of Deutsche Bahn's performance. In the first half of 2024, the punctuality rate fell to 62,7 percent, a significant decline compared to just under 69 percent in the same period last year. This is a significant setback, especially in view of efforts to strengthen travelers' trust in the railways. The reasons for the deterioration are varied: In addition to weather-related disruptions and strikes, the numerous construction sites are also contributing to the delay. These construction projects are part of an extensive program to modernize and expand the rail infrastructure, which, however, will lead to significant disruptions in the short term. The decrease in punctuality was accompanied by a decline in passenger numbers in long-distance traffic. Around 64,2 million travelers used DB's long-distance trains in the first half of 2024, a decrease of around six percent compared to the previous year. This development represents a challenge for Deutsche Bahn, which wants to position itself as an environmentally friendly and reliable alternative to private transport and air travel. Financial situation and investments Deutsche Bahn's financial figures reflect the difficult situation. In the first half of XNUMX, the number of passengers in long-distance traffic fell by around XNUMX percent.

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Court ruling: Organizer not obliged to provide free replacement trip

At a time when travel bookings are often complicated by unforeseen changes such as flight cancellations, a new ruling by the Munich District Court offers clarity for package holidaymakers. The court ruled that a tour operator is not obliged to offer a free replacement trip, even if significant changes to the originally booked trip occur. The case that led to this ruling concerned a family whose trip was postponed due to a flight cancellation. The ruling has far-reaching implications for travellers and the travel industry, particularly with regard to the rights and obligations of package holidays. The couple concerned had booked a package holiday from Düsseldorf to Marsa Alam for themselves, their school-age son and their mother-in-law for the period from October 10 to 24, 2021. The total cost was 5.539 euros. But on August 19, 2021, the tour operator informed the family that the flights would be postponed by three days. This would have meant that the family would not have returned until after the start of the new school year, which was unacceptable for them. The organizer then offered an alternative trip that would start a day earlier and go via Frankfurt am Main, but at a surcharge of 1.210 euros. The legal dispute The couple rejected the proposed change and tried to find a solution without additional costs. The organizer finally reduced the surcharge to 1.000 euros, but the couple insisted on paying this amount with reservations and claiming the difference in court. The family's lawsuit was dismissed, however. The judges at the Munich District Court declared that the change in flight times and locations

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Air Montenegro is looking for a new CEO

Air Montenegro has published a public tender for the position of Chief Executive Officer (CEO) following the resignation of Mark Anžur. The airline, which was founded in 2021, is now looking for its sixth CEO. It is looking for a leader with experience and English language skills, and both Montenegrin and foreign nationals can apply. The application deadline is August 7. Further information about the tender is publicly available.

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Exception for landings at Zurich Airport on Swiss National Day

On August 1, 2024, the Swiss national holiday, different rules for landings will apply at Zurich Airport. Due to the traditional fireworks display, the usual evening restriction on arrivals and departures through German airspace will be lifted. Instead of the mandatory landings from the east on runway 28, landings will take place from the north on runways 21 or 00 from 14:16 p.m. until the end of flight operations. Take-off traffic will be in westerly and southerly directions until 22:00 p.m., then northerly. This measure is being taken in coordination with the German aviation authorities. Please note that weather-related deviations are possible at short notice.

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CVC takes over HiSERV

CVC Capital Partners, a private markets manager, has announced through its infrastructure strategy CVC DIF the acquisition of HiSERV, the German market leader in aircraft ground equipment (GSE) leasing. HiSERV provides GSE leasing, maintenance and repair services through a network of workshops at more than 30 European airports and serves over 60 customers including independent ground handlers, airlines and airport operators. The company's fleet includes over 5.000 units, including motorized pushback tugs and belt loaders. Founded in 2017 by Roland Ückert and spun off from WISAG Aviation Service, the company has focused on providing high quality equipment and services and has experienced strong growth thanks to the recovery of the aviation sector. CVC DIF's acquisition of HiSERV is expected to take the company into the next phase of growth as a standalone, pan-European GSE platform. The transaction is subject to regulatory approval and is expected to close in the third quarter of 2024.

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Emirates expands pre-order service for in-flight meals

Emirates now offers all Business Class passengers on flights from Germany the opportunity to pre-order their main meal between 14 days and 24 hours before departure. This service extension, which was initially tested on particularly busy routes such as Hamburg, is now available on all departures from Hamburg, Frankfurt, Munich and Düsseldorf and covers more than 100 routes worldwide. The aim is to guarantee passengers their preferred meal selection. Since its launch, over 135.000 pre-orders have already been made on more than 30.000 flights. The culinary offering includes regional and international dishes, including special meals for dietary or religious needs. Passengers can make their selection online via emirates.de or the Emirates app. In addition to the meals, vegan options are also offered, which change weekly. Emirates uses AI-supported data to optimize menu planning and aircraft loading. Cabin crew have access to the pre-orders via a special app to serve guests their desired dishes.

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Southwest abolishes free seat selection

Southwest Airlines, known for its practice of free seat selection, is planning a fundamental change to its boarding system. From 2025, the US airline will switch to seat reservations and also offer seats with more legroom for an additional charge. This decision marks a departure from the tradition of "open seating" that has existed since 1970. The airline's CEO, Bob Jordan, described this change as a major reorientation of the company. The background to the decision is also pressure from the hedge fund Elliott Investment, which is pushing for an increase in revenue and results. The change still requires approval from the US aviation authority FAA.

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Basel Airport evacuated again

The Euro-Airport Basel-Mulhouse-Freiburg was recently evacuated again for a short time after security concerns arose. The measure led to a temporary suspension of air traffic. The all-clear was given around midday and operations resumed. The evacuation took place against the backdrop of the upcoming Olympic Games in Paris, which led to increased security precautions. In addition, there were significant disruptions to train traffic in France after unknown perpetrators carried out arson attacks on facilities on the express train network. The background to the attacks is currently unclear.

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KLM and ZeroAvia plan demonstration flight with hydrogen-powered aircraft

KLM and the British company ZeroAvia are planning a demonstration flight with a hydrogen-powered aircraft in 2026. This flight between two airports is intended to prove the feasibility and efficiency of hydrogen electric engines in aviation. The technology uses hydrogen in fuel cells to generate electricity to drive electric motors that turn the aircraft's propellers. The only waste product is water vapor, which enables up to 90% less climate impact compared to conventional kerosene flights. KLM and ZeroAvia are working together on the necessary infrastructure for refueling and maintaining the aircraft. KLM aims to become a more sustainable airline and supports various technologies to reduce emissions, including electric, hydrogen and hybrid propulsion.

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London Luton Airport introduces new security scanners

London Luton Airport has completed a £20 million project to introduce advanced security scanners, which means passengers no longer have to remove liquids and electronic devices from their bags. This innovation is designed to speed up check-in times, although the 100ml liquid limit remains in place. This airport is one of the first major airports to introduce this technology in time for the summer holidays. Recently named Best European Airport (10-25 million passengers) at the ACI EUROPE Best Airport Awards, the airport is expecting over 2,5 million passengers during the holidays. In addition, LLA offers the option to pre-book a security check to further minimise waiting times.

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