Flair Airlines, a Canadian low-cost airline, is currently at the center of a controversy after numerous passengers were stranded due to a canceled return flight from Punta Cana in the Dominican Republic to Toronto. The incident, which occurred on August 17, 2024, has raised questions about the responsibility and obligations of airlines to their customers. Despite the airline covering the costs of alternative flights, the long delays and lack of immediate assistance caused considerable dissatisfaction among affected passengers. The incident began when a storm raged over Toronto, leading to the cancellation of a Flair Airlines flight from Punta Cana to Toronto Pearson International Airport. This affected 123 passengers who had been preparing to return home after a week-long vacation in the Caribbean. But instead of flying back on August 17, 2024 as planned, they learned that the next available flight to Toronto was not until two weeks later. One of the affected passengers, Deanne Trinka, herself a former flight attendant for Flair Airlines, expressed her dismay at the situation to CTV News Toronto. She reported that passengers were initially told they would have to wait until August 31 for the next flight. This news caused considerable concern and frustration for many travellers who were preparing to head home. Airline reactions and further developments Flair Airlines stated that the decision to cancel the flight was made solely for safety reasons. "The storms in YYZ (Toronto Pearson) have caused massive disruptions across the airlines' route network, including Flair's network.