Cathay Pacific, one of Asia's leading airlines, has had to take significant measures in recent days following a serious incident on board one of its aircraft. An engine component failed during the flight, prompting the airline to conduct a comprehensive inspection of its entire Airbus A350-1000 fleet. A total of 24 return flights were cancelled to ensure the safety of passengers and crew.
The incident occurred on board flight CX383, which was travelling from Hong Kong to Zurich. Shortly after takeoff, an engine part failed, forcing the pilot to circle the plane twice over the sea before landing safely back in Hong Kong after about 75 minutes. The aircraft involved was an Airbus A350-1000, the largest variant of the A350 family. Cathay Pacific operates a total of 18 aircraft of this type, while another 30 aircraft of the smaller A350-900 version are part of the fleet.
Although the A350-900's engine is different from that of the A350-1000, the airline still decided to check its entire A350 fleet as a precautionary measure. According to a statement from Cathay Pacific, Airbus, Rolls-Royce (the manufacturer of the engines) and the relevant regulatory authorities were contacted immediately after the incident.
Precautionary inspections and measures
Cathay Pacific acted quickly and decisively. During the inspections that have already begun, the airline found that a number of engine components need to be replaced. Keith Brown, Cathay Pacific's technical director, stressed that the safety of customers and employees is the top priority. "Every aircraft undergoes a rigorous inspection. After the inspection is completed, the aircraft that are cleared for operation will be returned to service, while those that have been identified as having technical problems will undergo further repair and maintenance," Brown said in a statement.
The European Aviation Safety Agency (EASA) also commented on the incident, saying it would follow all information from the technical investigation and, if necessary, take decisions on fleet-level action, suggesting that the incident may have wider consequences for the operation of A350-1000 aircraft worldwide.
Impact on flight operations
The decision to cancel 24 round-trip flights was not taken lightly by Cathay Pacific. The airline has a total of 2.174 flights planned this month with its A350 aircraft, 652 of which will be with the A350-1000. These aircraft are used on a variety of long-haul routes, including the connection between Hong Kong and John F. Kennedy International Airport (JFK) in New York, the longest route for this aircraft type. Important routes to Toronto, Sydney, Melbourne, Auckland and Frankfurt are also affected.
The engine failure and the resulting inspections have undoubtedly created significant operational challenges. However, Cathay Pacific is demonstrating that passenger safety and fleet integrity are its absolute priority. The affected aircraft will not return to service until they have been fully inspected and cleared.
Reactions and outlook
Reactions to Cathay Pacific's actions have been overwhelmingly positive, as the airline was transparent about the incident and took all necessary steps to ensure safety. Passengers whose flights were cancelled were promptly informed and provided with alternative travel options or a full refund.
The incident highlights the importance of safety protocols and rapid response to technical issues in the aviation industry. Close cooperation between airlines, aircraft and engine manufacturers and regulators is crucial to ensure the highest safety standards.
In the coming days and weeks, the technical investigation will provide further findings that could potentially have implications for other airlines operating the Airbus A350-1000. However, Cathay Pacific has already signaled that it will learn from the incident and continue to improve its processes to ensure the safety of its passengers in the future.