A year ago, Hamburg Airport introduced the sunflower symbol as a symbol for people with invisible disabilities. It has been a success: 1.000 sunflowers have already been given out to passengers free of charge as lanyards or pins. The symbol helps travelers with disabilities such as epilepsy, Tourette's syndrome or depression to express their needs at the airport without appearing intrusive.
On average, five wristbands or badges are distributed every day, which shows how great the demand for the support is. The initiative makes it easier for travelers to discreetly signal that they may need more time or support. Helmut Meierdierks, manager of the Hamburg Welcome Center, emphasizes that the high demand surprised the airport team and is pleased that many passengers now wear the symbol regularly.
To introduce the symbol, airport employees were given extensive training to improve their interactions with passengers wearing the sunflower symbol. The symbol not only contributes to better inclusion, but also promotes mutual understanding at the airport. Travelers can still receive the symbol free of charge at the Hamburg Welcome Center and other counter locations.
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