With a fresh design and innovative concepts, Austrian Airlines is opening its new lounge areas in the non-Schengen area at Vienna Airport today. The lounge on level 3 is not only a place for rest and relaxation, but also sets standards in terms of design, service and privacy.
As part of the ongoing South Terminal expansion, the lounge will become a focal point for travelers who will not only enjoy comfortable amenities but also a view of the busy airfield and construction work. The opening of the new lounge is part of a long-term plan that will open a new chapter in the airline's travel experience until the terminal expansion is completed in 2027.
A lounge experience: design meets Austrian hospitality
When designing its new lounge, Austrian Airlines is consistently pursuing a concept that combines both innovative design approaches and traditional Austrian hospitality. The heart of the lounge is the design, which creates a unique feel-good atmosphere with a harmonious mix of modern and classic elements. Natural materials and earthy tones characterize the interior, with furniture such as the iconic Thonet armchairs in Austrian red offering a modern interpretation of the classic. These design accents not only reflect the traditional style, but also convey the unmistakable feeling of Austrian coziness.
The lounge is designed to meet the needs of travelers - whether for relaxing moments before departure or for productive work phases. Particularly noteworthy are the Oval Single Chairs, which offer additional privacy and are ideal retreats for both business and leisure travelers. In addition, there are soft carpets and a well-thought-out lighting concept that creates the right atmosphere depending on the zone. The different areas of the lounge allow guests to move around according to their needs - from a quiet retreat to a sociable area for relaxation.
Culinary highlights and Austrian specialties
Another highlight of the new lounge is the serviced coffee house area, which enriches the Austrian culinary experience with traditional coffee and cake offerings. Here, guests can not only relax on comfortable armchairs, but also enjoy the famous Viennese coffee culture in an exclusive ambience. The food offering is complemented by local specialties, giving guests an authentic taste of Austrian cuisine - a special treat for those who expect something more than just standard cuisine during their stay in the lounge.
In addition to the expanded culinary variety, the lounge concept also ensures a significantly improved quality of service. Up to 180 guests can be accommodated in the new lounge, which is accessible not only to economy and business class passengers, but also to HON Circle members. The latter have access to an exclusive area within the lounge with additional service - an additional convenience that makes the lounge a first-class place to stay for frequent flyers.
Technological innovations for the future of travel
In addition to the design and service improvements, Austrian Airlines is also using technological innovations in the new lounge to offer guests an even smoother experience. The automated access control for the lounge allows travelers to make their lounge visits faster and more straightforward. In a further expansion stage, the "Star Alliance Biometrics Entrance" will also be introduced, which will enable passengers to gain access to the lounge using biometric procedures without physical tickets or boarding passes - a further step towards a paperless and modern travel experience.
These innovations not only offer comfort, but also increased efficiency, as travelers can enjoy their stay in the lounge even more flexibly and easily. The focus on automation and biometrics shows how the airline sees technological change as an opportunity to take its customer service to a new level.
Austrian Airlines focuses on the future: A look ahead
The new lounge areas are a significant step towards a comprehensive improvement of the passenger experience at Vienna Airport. The lounge is not just a temporary offering, but part of a long-term strategy that will culminate with the planned completion of the South Terminal Extension in 2027. By then, the Austrian Lounges will have moved to a new, larger area that will meet the increasing demands of travelers. Austrian hospitality will remain the central component of the service offering.
The opening of the new lounge shows that Austrian Airlines is ready to invest in the future and offer its passengers not only a comfortable but also a technologically advanced experience. Especially in a constantly changing market in which travelers increasingly rely on comfort and efficiency, it is important to convince with innovative concepts. With the new lounge, Austrian Airlines is sending a clear signal that it is aware of the challenges of the future and is ready to further raise the standards for the travel experience.
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