The international legal tech platform AirAdvisor, which specializes in the enforcement of air passenger rights, today announced the launch of its first fully digital tool for Baggage compensation This new system is designed to allow travelers to file compensation claims for lost or delayed baggage with major airlines without having to navigate extensive paperwork. AirAdvisor estimates that approximately 3 million pieces of baggage are mishandled annually in the United States alone, potentially leaving airlines liable for up to $14 billion in compensation.
The new digital tool is intended to simplify the often frustrating process of baggage claims. This should provide relief, particularly in the United States, where airlines apply their own rules and strict deadlines, and missing documents often make it difficult to enforce claims. "Baggage disruptions can derail entire trips, and navigating the claims process in the US is a maze," said Anton Radchenko, founder and CEO of AirAdvisor and an attorney specializing in aviation law. "We've developed a smarter, automated tool that gives travelers back control and helps them get their money back."
The new, through Artificial Intelligence AirAdvisor's supported system allows users to submit claims for lost or delayed baggage on domestic and international flights and automatically track eligibility for compensation based on airline, route, and existing documentation. It allows the secure upload of supporting documents such as PIRs (Property Irregularity Reports) and receipts, as well as the estimation of reimbursement amounts in accordance with U.S. Department of Transportation (DOT) and Montreal ConventionClaims for assistive devices or mobility aids, such as wheelchairs, can also be processed. The system will initially be offered in English and will be expanded to over 20 additional languages.
At launch, the platform supports baggage claims on six major US airlines, including American Airlines, Delta Air Lines, United Airlines, Southwest Airlines, Alaska Airlines, and JetBlue Airways, covering over 75 percent of all domestic flights. Expansion to additional US airlines is planned in the coming months. Internationally, claims are supported on over 40 leading airlines, including British Airways, Air France, Lufthansa Group, Iberia, KLM, TAP Air Portugal, and Swiss. US domestic passengers can recover up to $4.700 (with receipts), while international travelers can claim up to $2.080 under the Montreal Convention. The platform automatically detects claim deadlines and sends reminders to avoid passenger disqualification. AirAdvisor claims to be the first platform in the US to offer a fully automated baggage compensation system that goes beyond simple DIY forms.