A spokeswoman told Aviation Direct that the “Miss” should quickly disappear from the booking confirmations at Austrian Airlines. Previously, a pensioner had complained that she had been dubbed as a "waitress or housemaid" as before.
But how did Austrian Airlines actually end up using this outdated form of address? A media representative said: "Our online booking provider currently translates the term 'MS' as 'Miss'. 'Miss' is therefore displayed when a booking contains the form of address 'MS' and this booking is accessed via the desktop version of austrian.com. However, the process has already been initiated to use the term 'Ms' here. The new translation should be active with the next system update."
For a few weeks now, Austrian Airlines has been using so-called gender language in official communication - both internally and externally. On board the passengers are no longer called “ladies and gentlemen”, but gender-neutral “passengers”. The "Fräulein“Not at all, which Austrian Airlines does not deny at all.
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