Hotel in Zell am See relies on chat GPT

The Sportresort Alpenblick in Zell am See is the first hotel to rely on GPT-4 supported communication with its guests!

The Segl family with the Sportresort Alpenblick is now offering its guests an innovative means of communication: "The use of the GPT-4-based chatbot "Ask the Segl's"!" This makes the Sportresort Alpenblick the first hotel to use artificial intelligence (AI). in the form of GPT-4 for its chatbot.

Potential guests can chat with the GPT bot on the hotel website and get information on a wide variety of topics related to the hotel and the surrounding area. The system answers context-specifically and responds to all questions - and in all languages! For example, if someone asks the chatbot in Chinese about the sauna area and mentions that they easily get circulatory problems, the AI ​​system responds accordingly in Chinese and suggests our bio sauna or steam bath, for example, along with tips on safe use. "The system answers really intelligently and communicates very empathetically!" reports Georg Segl, the owner of the family business.

"I am pleased to have found an innovative partner for the development of the AI ​​bot in Sportresort Alpenblick! With our chatbot, we can process external data sources, such as hotel or area information, with GPT-4 and are actually breaking new technical ground!” explains Roman Egger, Managing Director of Smartvisions from Salzburg. The fact that the Sportresort Alpenblick is a technology pioneer that will find many imitators in the industry is undisputed!