Lufthansa gate at Munich Airport (Photo: Robert Spohr).
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Lufthansa starts digital document check

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Lufthansa is starting the digital submission of documents on flights from Frankfurt to Istanbul and from New York-Newark to Frankfurt and Munich. From 72 hours before departure, passengers can send their negative Covid test results and confirmations of digital entry registrations to the “Lufthansa Group Health Entry Support Center” using a contact form.

The airline then checks the documents and gives the passengers feedback as to whether they comply with the currently valid entry requirements. Regardless of this, the original documents must still be carried on the trip. Use of the service is initially voluntary.

Swiss plans to introduce this on the Newark-Zurich route in March 2021. In the medium term, it is planned that this procedure will be made possible for all flights across the Group. The group wants to accelerate check-in and boarding. Digital health passports are also to be integrated into the travel chain in the future.

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