At Munich Airport, there was a backlog of around 3.000 pieces of luggage at Lufthansa. As a result, the suitcases of point-to-point passengers and those of transfer passengers were not loaded onto the aircraft. Travelers who have complied with Lufthansa's request to hand in their hand luggage free of charge at the counter are particularly hard hit.

For example, a crane flight bound for Budapest took off on Friday with no luggage at all. Lufthansa had previously asked its passengers by SMS and e-mail to hand in their hand luggage free of charge at the check-in counter. Background: If a plane is very heavily booked, the Lufthansa Group invites its passengers to hand in their hand luggage at the check-in counter. There are no extra costs for this. This is intended to speed up boarding, because if every passenger were to fully exhaust the hand luggage allowance, the storage space could quickly run out.

In Budapest, neither the normal check-in suitcases nor the checked-in hand luggage arrived. The Lufthansa plane took off completely without the passengers' belongings. This exemplary example was not an isolated case, because such incidents are piling up in Munich. Transfer passengers are also affected, because suitcases are more and more often left behind in Bavaria.

Lufthansa confirmed that around 3.000 pieces of luggage from passengers have accumulated in Munich alone since last weekend. In addition, there are those of travelers who have flown with other airlines. The Kranich Group wants to deliver the suitcases as soon as possible.